Dropbox Statistics, Users, Growth And Facts For 2021

The concept of Dropbox conceived by Drew Houston, the co-founder of the company after he becomes habituated in misplacing or forgetting his USB flash drive. He started working on the project for personal use.  Houston founded Dropbox in the year 2007 along with Arash Ferdowsi as a start-up firm with seed funding from Y Combinator. It is a file hosting service company offering file synchronization, client software, cloud storage, and personal cloud.

Key Stats:

  • Dropbox has over 600 million users as of Q3 2019.
  • With over  14.3 million paid users
  • 400 billion pieces of content uploaded to Dropbox

The evolution of Dropbox:

Before Dropbox coming into existence, Drew Houston founded Evenflow, Inc. in May 2007 and started screening demos, explained how the business model work and its future growth projection, etc.  During one demo session, he met Arash Ferdowsi, who showed great interest in the project and became a partner of the company. (Wikipedia)

  • In May 2007, Drew Houston funded Evenflow Inc. (Wikipedia)
  • Evenflow secured seed funding from Y Combinator. (Wikipedia)
  • The official launching of Dropbox was in 2008, during the TechCrunch Disrupt. (Wikipedia)
  • The official domain name of Dropbox was getDropbox.com. (Wikipedia)
  • In October 2009, it acquired Dropbox.com (Wikipedia)
  • In October 2009, the company changed its name as Dropbox Inc. (Wikipedia)

Usage Statistics of Dropbox:

One of the best ways to determine the success of a portal is going by its number of usages.  The following information will give usage statistics of Dropbox from 2016 to 2020.

  • By the beginning of 2020, there are more than 600 million users of Dropbox. (Expandedramblings)
  • In November 2019, there were as many as 400,000 teams that were using the Dropbox business version. (Expandedramblings)
  • There are around 1.2 billion files uploaded daily on the Dropbox by users. (Expandedramblings)
  • In the year 2016, 500 million Dropbox apps had installed. (Expandedramblings)
  • Dropbox is available in 22 languages. (Wikipedia)
  • Number of Dropbox Android App installations as on March 15, 2020 is more than 500 million (PlayStore)


All about paid users:

The users who pay for the services are the original revenue generators, and as for the others, there is only expenditure for giving services and maintaining data. But to provide limited free access is important to get people to cultivate the habit of using the cloud services, and when their needs increase, they will convert to paid services with time.

  • In the year 2018, there were around 11.5 million users. (Forbes)
  • In the year 2017, there were 9.3 million users. (Forbes)
  • In Q1 of 2018, there was a noticeable increase of 28% increase in revenue due to these increased numbers of users. (Forbes)
  • In the year 2015, there were less than 1.4% of users who paid for the Dropbox services availed. (Forbes)
  • In the year 2017, the numbers increased to 2.1% for the paying users. (Forbes)
  • By the end of 2018, the numbers touched 2.4% for the paid users of Dropbox. (Forbes)
  • The average revenue generated from the paid service segment was $93 in 2015, and it rose to as much as $101 in 2017. While it became $106 per user in the year 2018. (Forbes)

Number of Dropbox paying customers:

  • 2019: 14 million users.
  • 2018: 12.7 million users.
  • 2017: 11.0 million users.
  • 2016: 8.8 million.

Source: https://expandedramblings.com/index.php/Dropbox-statistics

Valuation of Dropbox:

Dropbox went public in the year 2014. There has been a stable rise in the worth of the company since then. However, 2019 was a bleak period for Dropbox. As per the market capitalization data, the valuation of Dropbox as of January 2020 stands at 7.368 billion.  Market capitalization calculated based on the stock price multiplied by the outstanding market shares.

  • In January 2014, Dropbox had an initial valuation worth $10 billion. (CNBC)
  • The valuation of Dropbox in 2015 was $7.5 billion. (Crunchbase)
  • The Market Cap of Dropbox in 2016 was $8.1 billion (CBI)
  • Valuation of Dropbox in 2017 was $ 9.4 billion (cbinsights)
  • The valuation of Dropbox as of August 2018 was $8.368 billion (YCharts)
  • The valuation of Dropbox on December 31, 2019 was 7.46 billion (marcotrends)
  • The valuation of Dropbox on February 2020 was 8.05 billion (marcotrends)

File hosting market share:

The acceptability and popularity of Dropbox can calculate from the file-hosting market share it enjoys by comparing it with the competitors. The following are the data based on 48,262 companies that use file hosting services of various companies, including Dropbox.

  • Dropbox has a share of 34.44% in the online file hosting industry.
  • Google Drive is the next in line with 27.27% market share.
  • WebDrive has a share of 13.13% in the market.
  • Microsoft one drive is at 12.12%.
  • Box has a share of 7.07%

Source: https://enlyft.com/tech/file-hosting-service

Usage across the world:

The success of Dropbox can evaluate precisely by comparing the data from all over the world. The success cannot calculate based on the data from one country. Dropbox has been widely accepted and used across the globe.

  • More than 200 countries are using Dropbox. (Dsim)
  • There is a choice of 22 languages to use Dropbox. (Dsim)
  • Dropbox uses over 10,000 serves to support all the services. (Dsim)
  • 44% of new users are by referrals, especially by friends. The referrals programs offer a bonus in the form of storage space. People who recommend Dropbox to their acquaintance can take advantage of the scheme. (Findmysoft)
  • There are more than 10 million users of Dropbox in the country of Japan alone. (Expandedramblings)
  • In each quarter, an extra 25,000 people become the members at Dropbox and use it. (Expandedramblings)
  • There are more than 75% of the users of Dropbox from outside the US. (Expandedramblings)

Number of registered users from 2011 to 2020

The number of registered users is the active users of Dropbox, which include the people using free service and paid users. The following are combined registered user statistics of Dropbox.

  • 2011 Dropbox had 25 million registered users. (Statista)
  • 2012, it had slightly moved up to 100 million. (Statista)
  • Towards 2013, the registered users increased to 200 million. (Statista)
  • In 2014 the registered users increased to 300 million. (Statista)
  • In 2015 the registered user number increased to 400 million. (Statista)
  • In 2016 it moved to 500 million. (Statista)
  • Dropbox had more than 500 million registered users in 2017
  • For the year 2018, the registered user touched 600 million. (technology advice)
  • By March 23, 2020, the registered users crossed 600+ million. (Investors.dropbox)

Global presence of Dropbox:

In a recent usage analysis of Dropbox, it has found that Dropbox is mostly using in the United States. But the total of those using Dropbox outside the US is more than those in the US.

  • The total number of companies using Dropbox in the United States is 9,844.
  • In the United Kingdom, altogether, there 983 companies using Dropbox.
  • In Canada, 586 companies using Dropbox.
  • There are 308 companies in Australia that use Dropbox.
  • Even in countries that have upcoming industries in the software world like India, 265 companies are using Dropbox.
  • In France, 218 companies use Dropbox.
  • In the Netherlands, 140 companies are using Dropbox.
  • There are 98 companies in Spain and Germany each that use Dropbox.
  • In Italy, there are 80 companies known to be using Dropbox.

Source: https://enlyft.com/tech/products/Dropbox


Industry usage:

Dropbox shows steady growth in the performance, and more and more companies have started using Dropbox. The number of companies using Dropbox as per the classifications of their business status given below:

  • Number of companies in the Computer Software industry is the maximum at 2,190.
  • Higher Education industry has as many as 697 companies using Dropbox.
  • In the industry of Education Management, 573 companies are using Dropbox.
  • 537 companies in the Information Technology and Services industry are using Dropbox.
  • As many as 458 Non-profit Organization Management companies are also using Dropbox.
  • In the Real Estate industry, 457 companies are using Dropbox.
  • In the Marketing and Advertising industry, 455 companies use Dropbox.
  • In the Construction segment, 449 companies are using Dropbox.
  • In Hospital & Health Care industry, 415 companies are using Dropbox to save and share data online with patients and doctors.
  • In the Retail industry, 361companies are using Dropbox.

Source: https://enlyft.com/tech/products/Dropbox

Frequency of usage:

A cloud platform becomes more popular if it uses frequently and regularly for an extended period. When users like the facilities of the cloud platform and ease of using it, they will undoubtedly bring in more users and also increase their usage.

  • The total numbers of sharing connections made by Dropbox are 3.3 billion, and it continues to rise.
  • In each hour, 100,000 new folders and links are getting shared and linked, respectively. 
  • In each second, the number of files edited on Dropbox is 4,000.
  • As many as 35 billion of Microsoft Office files have stored on Dropbox.
  • Dropbox created 300,000 apps until now. 

Source: https://dsim.in/blog/2016/09/03/15-shocking-statistics-about-Dropbox/

Dealing with fortune 500 companies:

When a company deals with another large company, the volume of business will be more.  Companies from the fortune 500 bracket take paid accounts instead of the free basic package as their data are more massive and also, they need more space. Further, the number of people using the facilities also will be more. Hence, it will directly contribute to having increased revenue.

  • 56% of the paid services of Dropbox are from fortune 500 companies.
  • As many as 97% of the fortune 500 use the services of Dropbox for official purposes.
  • The number of resellers of Dropbox is 3,400.

Usage in terms of Dropbox API calls:

  • The average number of API calls made by Dropbox are: 500 billion
  • The average of monthly API calls made by Dropbox are: 50 billion

Source: https://expandedramblings.com/index.php/Dropbox-statistics/

Workforce statistics of Dropbox:

A cloud company does not need many employees as most of the works will be online and can manage by a small work force. The number of offices and the people working for Dropbox are as follows:

  • Dropbox has only 12 offices all over the world.
  • Dropbox has a total number of 1,858 employees all over the world.
  • Female employee comprises 33% of the total workforce.

Source: https://expandedramblings.com/index.php/Dropbox-statistics/

Dropbox revenue:

Dropbox generates revenue from the paid service, and foot the expenses of basic free services.


Annual net income of Dropbox:

As the free users are more in Dropbox than paid customers, the gap between the revenue generated and expenses are high. Therefore, the company could not make a profit until now. However, the net incomes of Dropbox are as follows:


Dropbox quarterly revenue:

While comparing to the net income, the revenue figures show a healthy trend. In an effort to reduce the losses and increase the share of revenue, Dropbox has created its own storage space. Earlier, they were using the services of Amazon, but now only reminder services are executing from there. These changes could tremendously save expenses. Even if Dropbox is not charging anything from the basic free customers, it needs to pay Amazon for the services. It was the reason for the negative figures in the P&L of Dropbox.

  • Q4 2019: $446.0 million
  • Q3 2019: $428.2 million
  • Q2 2019: $401.5 million
  • Q1 2019: $385.6 million
  • Q4 2108: $375.9 million
  • Q3 2018: $360.3 million
  • Q2 2018: $339.2 million
  • Q1 2018: $316.3 million

Source: https://expandedramblings.com/index.php/Dropbox-statistics/

Annual average revenue generated per paying user:

The following are the statistics of the average payment of paid users for the paid account. The given data indicates the possibility of increased revenues in the future, as the trend of online data sharing becomes an acceptable market norm. When more people start to use Dropbox from home or online, then there is every chance to have a revenue increase.

  • 2019: $123.15 million
  • 2018: $117.64 million
  • 2017: $111.91 million
  • 2016: $110.54 million
  • 2015: $113.54 million

Source: https://expandedramblings.com/index.php/Dropbox-statistics/


Even though the balance sheet shows a bleak picture of Dropbox, the file-sharing service shows a consistent growth ever since its inception. The concept was novel, and it can cater to various enterprise and personal requirements, which is the catch of the project. Easy accessibility of stored files from anywhere in the world makes the concept different from the conventional storing system.

It works as a backup filing system, and the app lets you synchronize the files online and can access through multiple computers simultaneously. Dropbox stores all the files in secure servers, and customers can access the data online at their convenience. It offers basic free service and paid service with large storage features.  Today it is present in more than 180 countries, and many corporate organizations are utilizing their services. The trends are promising.














Researched by Brian and SaaS Scout team
Researched by Brian and SaaS Scout team

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