Pure Chat vs CometChat which is better? (2022 compared)

Today we'll be comparing Pure Chat vs CometChat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2022" Pure Chat is ranked 6th while CometChat is ranked 7th.

Pure Chat dominates with an overall user/editors rating of 3.4/5 stars with 1 reviews and CometChat user/editors rating is 3.3/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between Pure Chat or CometChat, we have included a few useful alternatives like Olark based on our community recommendations.

As far as Value for money goes, Pure Chat wins by 4 marks but CometChat is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of Pure Chat vs CometChat

Pros & Cons


Why is Pure Chat better than CometChat?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+85

5 Reasons to consider this

  • Offers free plan with multiple advanced features
  • Great features list
  • A contender in WordPress Chat Plugins
  • Has 7 highlight features
  • Has Visitors tracking
  • Has SMS Notifications
  • Has Response Automation
  • Best for Low cost software
Scroll Down for more details

Why is CometChat better than Pure Chat?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+57

5 Reasons to consider this

  • CometChat is cheaper than Pure Chat
  • Great features list
  • A contender in WordPress Chat Plugins
  • Has 8 highlight features
  • Has Word Filtering
  • Has Visitors tracking
  • Has Video Chat
  • Best for Ease of use
Scroll Down for more details

Overview


Pure Chat Pure Chat
(1 vote)

N/A/5

G2
+

N/A/5

Capterra
+

N/A/5

Trustpilot

Pure Chat is a combination of two useful software They offer a free live chat software and an ArtiBotai which is a free lead capture bot However, the live chat software is only free for three... Read full review

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Comparison winner
CometChat CometChat
(1 vote)

N/A/5

G2
+

N/A/5

Capterra
+

N/A/5

Trustpilot

CometChat is a real-time user to user chat plugin which allows your website users to connect with each other through text chat, group chats, voice calling and conference, voice, and video calling and... Read full review

Visit website

41 FS


33 FS


Reviews
Starting Price $79 $49/Month
Value for money 8/10 6/10
Quality of features score 6/10 8/10
Usability and Intuitiveness 7/10 8/10
Vendor Support 6/10 4/10
Likelihood of recommending
The reason for leaving cost
Pop-up Chat
Unrated

Unrated
Conversation Archiving
Unrated

Unrated
Visitors tracking
Unrated

Unrated
Response Automation
Unrated
Notifications
Unrated
Reporting
Unrated
SMS Notifications
Unrated
CRM Integration
Unrated
Word Filtering
Unrated
Bot integration
Unrated

Ratings

When evaluating weather to go with Pure Chat or CometChat which two criteria is most important to you.

Pure Chat offers the best value for money but has a steeper learning curve than CometChat — deciding between the two is a question of tradeoffs.




Standout Features

1. Word Filtering

  • Pure Chat
  • CometChat
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    2. Visitors tracking

  • Pure Chat
  • {{Visitorsxtracking_1.status}}
  • CometChat
  • {{Visitorsxtracking_2.status}}

    3. Video Chat

  • Pure Chat
  • CometChat
  • {{VideoxChat_2.status}}

    4. SMS Notifications

  • Pure Chat
  • {{SMSxNotifications_1.status}}
  • CometChat
  • 5. Response Automation

  • Pure Chat
  • {{ResponsexAutomation_1.status}}
  • CometChat
  • 6. Reporting

  • Pure Chat
  • {{Reporting_1.status}}
  • CometChat
  • 7. Pop-up Chat

  • Pure Chat
  • {{PopxupxChat_1.status}}
  • CometChat
  • {{PopxupxChat_2.status}}

    8. Notifications

  • Pure Chat
  • {{Notifications_1.status}}
  • CometChat
  • 9. Conversation Archiving

  • Pure Chat
  • {{ConversationxArchiving_1.status}}
  • CometChat
  • {{ConversationxArchiving_2.status}}

    10. CRM Integration

  • Pure Chat
  • CometChat
  • {{CRMxIntegration_2.status}}

    11. Bot integration

  • Pure Chat
  • CometChat
  • {{Botxintegration_2.status}}

    12. Attachments/Screencasts

  • Pure Chat
  • CometChat
  • {{AttachmentsxScreencasts_2.status}}

    We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check Pure Chat and CometChat details page for any changes not mentioned here.



    Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either Pure Chat or CometChat spare 5 seconds of your time to help spot check the information below. Learn more.

    Does Pure Chat offer Customization feature?
    Does CometChat offer Notifications feature?

    SoftwareFindr Radar

    The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Pure Chat is 33 which we've used as a threshold to only show the top 10 solutions.

    The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Pure Chat is 41 which we've used as a threshold to only show the top 10 solutions.

    There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.

    Pricing


    '; Pricing Model Open Source 0 % Subscription78% '; Freemium22% '; One-time License0% Promotional Offers 0% Free Trials 0%
    $ 21

    That is the average price for a solution in this field.

    low Mid High
    After analyzing 6 similar solutions the data above show that Chat offers the lowest starting price while CometChat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

    Adoption By Geography

    According to our data gathered on our platform Pure Chat hasn't got a lead over CometChat in any country.

    According to our data gathered on our platform CometChat hasn't got a lead over Pure Chat in any country.

    In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.


    Type of Support to Expect


    • Live Chat
    • Mail
    60%

    Continue to avoid vendors after Bad Experience.
    40%

    Continue to avoid vendors after Bad Experience.
    • Mail
    • Phone

    Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means both Pure Chat and CometChat is below this category average

    Video Review


    No Video Provided 1

      After analyzing the data on our platform, it's clear that whenever Pure Chat and CometChat go head to head within the same category Pure Chat has continued to be more popular over CometChat. This ranking data gives you a better understanding of how these solutions stack up in various use cases.

      What Real Users Are Saying


      Here at SoftwareFindr we are all about learning from the people who came before us. Our entire platform is powered this way learning from people like you who use software like Pure Chat or CometChat every day. We rely not only on your reviews but feature ratings on interaction on the platform to help inform the next set of buyers.

      Array ( )
      Array ( )

      Average FindrScore in this Category

      1. 0%
        Lowest score
      2. 49%
        Average score
      3. ';
        93%
        Highest score

      Behind the scenes


      Hmm,sorry no one has uploaded a screenshot of the user interface yet.

      Hmm,sorry no one has uploaded a screenshot of the user interface yet.

      Which Should You Choose

      It's a win for Pure Chat ! Pure Chat offers Live Chat, Mail which users are happy with. Looking at the data gathered on our platform Pure Chat has a higher FindrScore of 41 which indicates that it could be a better fit over CometChat While Pure Chat not as beginner-friendly, it’s still easy for most beginners to grasp, and currently proving a hit with users on our platform. However, you get a lot more functionality and flexibility with CometChat which you may need to take into consideration. Hopefully, you now have a clear picture of Pure Chat and CometChat pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.

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    Frequently Asked Questions

    Q. Is Pure Chat better than CometChat?

    Ans. We have analyzed 1928 data points to answer this question, in 2022 Pure Chat is better than CometChat. the scoring 85 whilst CometChat scored 57

    Q. For beginners which is better Pure Chat or CometChat?

    Ans. We ask this very question to our readers and the results are in, CometChat scored better that Pure Chat by 10 points crowing it the most user friendly.

    Q. What's the price difference between Pure Chat and CometChat?

    Ans. The solutions are priced slightly different so calculating the price would need to be over a set period. Pure Chat is freemium whilst CometChat is subscription,

    Q. What is the difference between Pure Chat and CometChat?

    Ans. The main difference beyond price and support, is Pure Chat has an overall higher FindrScore which looks at over 1928 data points powered by real user testing and overall satisfaction.

    Q. Out of Pure Chat and CometChat which as the better support?

    Ans. The data gathered shows that Pure Chat as a slightly better user satisfaction that CometChat.

    Q. What are a few good alternatives to Pure Chat and CometChat?

    Ans. Users who research Pure Chat and CometChat also look at Olark which as a FindrCsore of 100, See 6 more similar solutions

    Q. Pure Chat or CometChat which is good for beginners?

    Ans. Looking at the scorecard for both these products, the results show that CometChat is better for beginners

    Q. Which is better, Pure Chat or CometChat in 2022?

    Ans. We’ve asked this very question to users like you and the results are in. The majority of users are recommending Pure Chat.

    Q. How does Pure Chat compare to CometChat?

    Ans. The main difference beyond price and support, is Pure Chat has an overall higher FindrScore which looks at over 1928 data points powered by real user testing and overall satisfaction

    Other Alternatives to consider



    So Pure Chat and CometChat isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the Olark might be worth looking at. For an all-round great solution, then Olark as the highest FindrScore.



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