Pure Chat vs CometChat which is better? (2024 compared)

Today we'll be comparing Pure Chat vs CometChat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2024" Pure Chat is ranked 6th while CometChat is ranked 7th.

Pure Chat dominates with an overall user/editors rating of 3.4/5 stars with 1 reviews and CometChat user/editors rating is 3.3/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between Pure Chat or CometChat, we have included a few useful alternatives like Olark based on our community recommendations.

As far as Value for money goes, Pure Chat wins by 4 marks but CometChat is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of Pure Chat vs CometChat

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Pros & Cons

Why is Pure Chat better than CometChat?

FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

+85

5 Reasons to consider this

Offers free plan with multiple advanced features
Great features list
A contender in WordPress Chat Plugins
Has 7 highlight features
Has Visitors tracking
Has SMS Notifications
Has Response Automation
Best for Low cost software

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Why is CometChat better than Pure Chat?

FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

+57

5 Reasons to consider this

CometChat is cheaper than Pure Chat
Great features list
A contender in WordPress Chat Plugins
Has 8 highlight features
Has Word Filtering
Has Visitors tracking
Has Video Chat
Best for Ease of use

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Overview

Pure Chat

(1 vote)

N/A/5

Capterra

N/A/5

Trustpilot

Pure Chat is a combination of two useful software They offer a free live chat software and an ArtiBotai which is a free lead capture bot However, the live chat software is only free for three... Read full review

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Comparison winner

CometChat

(1 vote)

N/A/5

Capterra

N/A/5

Trustpilot

CometChat is a real-time user to user chat plugin which allows your website users to connect with each other through text chat, group chats, voice calling and conference, voice, and video calling and... Read full review

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	Pure Chat 41 FS Compare	CometChat 33 FS Compare
Reviews
Starting Price	$79	$49/Month
Value for money	8/10	6/10
Quality of features score	6/10	8/10
Usability and Intuitiveness	7/10	8/10
Vendor Support	6/10	4/10
Likelihood of recommending
The reason for leaving		cost
Pop-up Chat	Unrated	Unrated
Conversation Archiving	Unrated	Unrated
Visitors tracking	Unrated	Unrated
Response Automation	Unrated
Notifications	Unrated
Reporting	Unrated
SMS Notifications	Unrated
CRM Integration		Unrated
Word Filtering		Unrated
Bot integration		Unrated

Ratings

When evaluating weather to go with Pure Chat or CometChat which two criteria is most important to you.

Please select from the following and

Pure Chat

CometChat

We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check Pure Chat and CometChat details page for any changes not mentioned here.

Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either Pure Chat or CometChat spare 5 seconds of your time to help spot check the information below. Learn more.

Does Pure Chat offer Customization feature?

Does CometChat offer Notifications feature?

SoftwareFindr Radar

Filter by market:

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Pure Chat is 33 which we've used as a threshold to only show the top 10 solutions.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Pure Chat is 41 which we've used as a threshold to only show the top 10 solutions.

There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.

Pricing

Pricing Model Freemium, Subscription
Starting From $79 /
Free Trial
Promotional offer Pure Chat Deals
Check Pure Chat Pricing

Pricing Model Subscription
Starting From $49 / Month
Free Trial
Promotional offer CometChat Deals
Check CometChat Pricing

$ 21

That is the average price for a solution in this field.

low Mid High

After analyzing 6 similar solutions the data above show that Chat offers the lowest starting price while CometChat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Adoption By Geography

According to our data gathered on our platform Pure Chat hasn't got a lead over CometChat in any country.

According to our data gathered on our platform CometChat hasn't got a lead over Pure Chat in any country.

In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.

Type of Support to Expect

Live Chat
Mail

60%

Continue to avoid vendors after Bad Experience.

40%

Continue to avoid vendors after Bad Experience.

Mail
Phone

Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means both Pure Chat and CometChat is below this category average

Video Review

No Video Provided 1

Ranked in these collections

#6 Best WordPress Chat Plugins

#7 Best WordPress Chat Plugins

After analyzing the data on our platform, it's clear that whenever Pure Chat and CometChat go head to head within the same category Pure Chat has continued to be more popular over CometChat. This ranking data gives you a better understanding of how these solutions stack up in various use cases.

Average FindrScore in this Category

0%
Lowest score
49%
Average score
93%
Highest score

Pure Chat 41%
CometChat 33%

Pure Chat

CometChat

Behind the scenes

Hmm,sorry no one has uploaded a screenshot of the user interface yet.

Which Should You Choose

It's a win for Pure Chat ! Pure Chat offers Live Chat, Mail which users are happy with. Looking at the data gathered on our platform Pure Chat has a higher FindrScore of 41 which indicates that it could be a better fit over CometChat While Pure Chat not as beginner-friendly, it’s still easy for most beginners to grasp, and currently proving a hit with users on our platform. However, you get a lot more functionality and flexibility with CometChat which you may need to take into consideration. Hopefully, you now have a clear picture of Pure Chat and CometChat pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.

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Frequently Asked Questions

Q. Is Pure Chat better than CometChat?

Ans. We have analyzed 1928 data points to answer this question, in 2024 Pure Chat is better than CometChat. the scoring 85 whilst CometChat scored 57

Q. For beginners which is better Pure Chat or CometChat?

Ans. We ask this very question to our readers and the results are in, CometChat scored better that Pure Chat by 10 points crowing it the most user friendly.

Q. What's the price difference between Pure Chat and CometChat?

Ans. The solutions are priced slightly different so calculating the price would need to be over a set period. Pure Chat is freemium whilst CometChat is subscription,

Q. What is the difference between Pure Chat and CometChat?

Ans. The main difference beyond price and support, is Pure Chat has an overall higher FindrScore which looks at over 1928 data points powered by real user testing and overall satisfaction.

Q. Out of Pure Chat and CometChat which as the better support?

Ans. The data gathered shows that Pure Chat as a slightly better user satisfaction that CometChat.

Q. What are a few good alternatives to Pure Chat and CometChat?

Ans. Users who research Pure Chat and CometChat also look at Olark which as a FindrCsore of 100, See 6 more similar solutions

Q. Pure Chat or CometChat which is good for beginners?

Ans. Looking at the scorecard for both these products, the results show that CometChat is better for beginners

Q. Which is better, Pure Chat or CometChat in 2024?

Ans. We’ve asked this very question to users like you and the results are in. The majority of users are recommending Pure Chat.

Q. How does Pure Chat compare to CometChat?

Ans. The main difference beyond price and support, is Pure Chat has an overall higher FindrScore which looks at over 1928 data points powered by real user testing and overall satisfaction

Other Alternatives to consider

So Pure Chat and CometChat isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the Olark might be worth looking at. For an all-round great solution, then Olark as the highest FindrScore.