WordPress 

2 Free Best WordPress Chat Plugins for Customer Support 2024 in United States

A comprehensive list of WordPress Chat Plugins according to 63 users.
With 2 Free options to consider you are sure to find the right one for you.

  • 21 January 2020
  • /
  • 63 Contributors
  • Select Country

Implementing a live chat feature on a website is one simple way to increase customer satisfaction. It is vital if you are selling services online, either digital products or the real ones.

WordPress was your choice for the platform, which was a good decision, but it didn’t come with a built-in chat feature. Although, due to the concept of plugins, adding such a feature is just a few clicks away.

So, all you need is to look for the best WordPress chat plugins, and once you finalize a particular one, the feature will be implemented with a simple installation.

It’s not hard at all and is just like installing any other plugin. Although, for the proper configuration you need to go through the documentation of that particular plugin.

Over users have rated and voted on 7 of the best solutions WordPress Chat Plugins available in 2024, put them through a stringent series of examinations with the help of 63 voters like you, and assigned them FindrScores, all to help you make a smarter decision.

Our algorithm looks at over 945 such as user satisfaction, price, geographical quirks, how the must-have functionality like Workflow, Word Filtering, Visitors tracking compare against these 7 solutions.

So whether you’re looking for the cheapest, easiest to use, the best overall we ‘ve got you covered.

Narrow down your search

Find the best WordPress Chat Plugin for you, Tailor the data to find the best WordPress Chat Plugin for your needs. See which software offers the best Workflow, Word Filtering, Visitors tracking or which is the easiest to use.

Filter by top WordPress Chat Plugins in United Kingdom – See what users from this country recommends

Filter by WordPress Chat Plugins in India – See what users from this country recommends

Filter by free WordPress Chat Plugins – See which is the best free solution.

Filter by cheapest WordPress Chat Plugins – See which is the most affordable solution.

Looking for WordPress deals? – See today’s best WordPress discount codes.

HOW TO MAKE YOUR DECISION
1 PRICE EXPECTATIONS
Expect to pay anywhere from $0 – 79 for a competent solution with this category. Don’t fall prey to the prey to using price as a proxy for quality
2 FUNCTIONALITY
You should take some time to figure out what features are mission-critical to your project. Our users tend to look for a provider that offers Workflowand Word Filtering, as well as a Visitors tracking.
3 FINDRSCORE
Pay cost attention to the FindrScore given as it incorporates over 945 data points powered by 63 user voices. Narrow down and use the comparison feature to figure out which is right for you.

What is the Best WordPress Chat Plugin right now?

Without further adieu, here are our picks for the WordPress Chat Plugins in 2024 according to [2024 id=124552] users.


ClickDesk
Voted The BEST
1

( 4 User Rating)

It’s among the most recommended plugins which are available for free It is perfectly integrated into the WordPress … Read full review


Pricing Key features Pros & Cons Rating
  • Freemium, Subscription
  • Free: Free for 10 users, 30 chats, 25 tickets, audio calling, chat widget localization, basic setting customization
    Lite: $14.99/mo., everything that Free plan offers plus unlimited chats, widget customization, chat groups and transfer, 99.5% Uptime and SSL security
    Pro: $24.99/mo., everything that Lite plan offers plus chat conferencing, video chat, CRM integration, post chat survey, history and report.
    Enterprise: $39.99/mo, everything that the Pro plan offers plus queuing, white label, unlimited domains, analytics, dedicated account manager and widget custom CSS

view more pricing data
Visitors tracking {{ Visitorsxtracking124556.status}}
Video Chat {{ VideoxChat124556.status}}
Reporting {{ Reporting124556.status}}
+ 6 others
5 Reasons to buy
  • Offers free plan with multiple advanced features
  • Category leader in WordPress Chat Plugins
  • Great features list
see more
1 Reasons not to buy
  • A few of our users are experiencing dissatisfaction
Features & Functionality
Industry avg 6.91
 4.8/10
Ease of use
Industry avg 7.03
 4.8/10
Value for money
Industry avg 6.91
 5/10
Customer Support
Industry avg 6.71
 4.6/10

41
findrScore



Olark
3

( 1 User Rating)

Apart from the functional possibilities, this plugin packs tons of visual options too It’s like the number one solution … Read full review


Pricing Key features Pros & Cons Rating view more pricing data this item has no features mentioned!
8 Reasons to buy
  • Best for Complete solution
  • Best for Ease of use
  • The majority of our users are experiencing positive experience with Olark
see more
1 Reasons not to buy
  • Lack of features compared to other solution in this category
Features & Functionality
Industry avg 6.91
 10/10
Ease of use
Industry avg 7.03
 10/10
Value for money
Industry avg 6.91
 10/10
Customer Support
Industry avg 6.71
 10/10

100
findrScore


SnapEngage
4

( 1 User Rating)

If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress … Read full review


Pricing Key features Pros & Cons Rating view more pricing data this item has no features mentioned!
3 Reasons to buy
  • Category leader in WordPress Chat Plugins
  • Best for Customer support
  • Compared to others the price is reasonable
1 Reasons not to buy
  • Lack of features compared to other solution in this category
Features & Functionality
Industry avg 6.91
 7/10
Ease of use
Industry avg 7.03
 7/10
Value for money
Industry avg 6.91
 6/10
Customer Support
Industry avg 6.71
 8/10

60
findrScore


Chat
5

Chat

( 1 User Rating)

It’s the final recommendation from my side, and it’s a premium product with top-notch support and features The … Read full review


Pricing Key features Pros & Cons Rating view more pricing data this item has no features mentioned!
3 Reasons to buy
  • Best for Customer support
  • A contender in WordPress Chat Plugins
  • Compared to others the price is reasonable
1 Reasons not to buy
  • Lack of features compared to other solution in this category
Features & Functionality
Industry avg 6.91
 6/10
Ease of use
Industry avg 7.03
 6/10
Value for money
Industry avg 6.91
 7/10
Customer Support
Industry avg 6.71
 8/10

46
findrScore

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WordPress Chat Plugins Pricing Guide and Cost Comparison



The table below should help you gain an understanding of how the top voted solutions are priced. Click on the solution name to get read the full review and get the full list of features offered, user reviews, and product videos.

93 FS


71 FS


53 FS


55 FS


46 FS


41 FS


33 FS


Reviews
Starting Price $19 $79 $49/Month
Value for money 10/10 6/10 5/10 7/10 6.4/10 8/10 6/10
Quality of features score 10/10 7/10 4.8/10 6/10 6.6/10 6/10 8/10
Usability and Intuitiveness 10/10 7/10 4.8/10 6/10 6.4/10 7/10 8/10
Vendor Support 10/10 8/10 4.6/10 8/10 6.4/10 6/10 4/10
Likelihood of recommending
The reason for leaving cost
Pop-up Chat
Unrated

Unrated

Unrated

Unrated
Conversation Archiving
Unrated

Unrated

Unrated

Unrated
Visitors tracking
Unrated

Unrated

Unrated

Unrated
Reporting
Unrated

Unrated

Unrated
Notifications
Unrated

Unrated

Unrated
Customization
Unrated

Unrated
Chat ratings
Unrated

Unrated
Video Chat
Unrated

Unrated
CRM Integration
Unrated

Unrated
Response Automation
Unrated

Unrated

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SoftwareFindr Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for users looking at a WordPress Chat Plugin is 56 which we’ve used as a threshold to only show the top 10 solutions.

Why You Should Trust Us ?

Here at SoftwareFindr we are all about learning from the people who came before us. The recommendations presented are completely impartial, we can not control the data we are analyzing and the numbers don’t lie. If a product is lacking in a certain area chance are our algorithm will pick that up. And if a product shines in a particular category that will be presented also. Gone are the days where it’s one size fits all, our recommendations are advice and personalize down to geographical preferences.

In the last 12 months, we have a crunch 4565613450 data points in our system which paints a unique picture of each product from where they stand in the market, users sentiment and so on. All that is not without the of over 280988 user contribution rating and reviewing over 1859 products on our platform. That is the SoftwareFindr difference big data meets real user experiences

Adaptation by Geography
CountryUsage
United States 100%
India 0%
United Kingdom 0%
Australia 0%
Brazil 0%
Canada 0%
Germany 0%
France 0%
Italy 0%
Indonesia 0%
Pakistan 0%
Poland 0%
Bangladesh 0%
Spain 0%
Netherlands 0%
After analyzing our data gathered on our platform 2 Free Best WordPress Chat Plugins for Customer Support 2024 is popular in these countries United States

Current Users Recommendation Distributions

Scoring methodology The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

Compare PopularWordPress Chat Plugins

When evaluating WordPress Chat Plugins our users also give serious thoughts to these other solutions:-

Average FindrScore in this Category

  1. 33%
    Lowest score
  2. 56%
    Average score
  3. 93%
    Highest score

Frequently Asked Questions

Q. What is the best free WordPress Chat Plugin?
Ans. 124556Our users have voted that ClickDesk is the preferred free WordPress Chat Plugin.
Q. Which is commonly used for Workflow ?
Ans.Over 41.03 % over users surveyed recommended Olark.
Q. How much does a WordPress Chat Plugin cost?
Ans. Looking at the data collected on our platform the average starting price is 21 USD billed per Month as a subscription.
Q. What is the best WordPress Chat Plugin with Workflow?
Ans. The results are in and over a 63 as cast their votes.
Q. What is the best WordPress Chat Plugin with Word Filtering?
Ans. The results are in and over a 63 as cast their votes.
Q. What is the best WordPress Chat Plugin with Visitors tracking?
Ans. The results are in and over a 63 as cast their votes.
Q. What is the WordPress Chat Plugin in India?
Ans. After analyzing the data from users in India, the result show that Chat is the popular choice locally.
Q. Which are the best WordPress Chat Plugin for a beginner?
Ans. The provider with the best score for ease of use is Olark.
Q. Does ClickDesk or Pure Chat have Workflow?
Ans. None of the items have this feature.
Q. Does ClickDesk or Pure Chat have Word Filtering?
Ans. None of the items have this feature.
Q. Does ClickDesk or Pure Chat have Visitors tracking?
Ans. Both ClickDesk and Pure Chat have that feature.

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