SnapEngage vs Chat which is better? (2022 compared)

Today we'll be comparing SnapEngage vs Chat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2022" SnapEngage is ranked 2nd while Chat is ranked 5th.

SnapEngage dominates with an overall user/editors rating of 3.5/5 stars with 1 reviews and Chat user/editors rating is 3.4/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between SnapEngage or Chat, we have included a few useful alternatives like Olark based on our community recommendations.

As far as Value for money goes, Chat wins by 3.5 marks but SnapEngage is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of SnapEngage vs Chat

Pros & Cons


Why is SnapEngage better than Chat?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+61

4 Reasons to consider this

  • Compared to others the price is reasonable
  • Category leader in WordPress Chat Plugins
  • Has 0 highlight features
  • Best for Customer support
Scroll Down for more details

Why is Chat better than SnapEngage?


FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+29

4 Reasons to consider this

  • Compared to others the price is reasonable
  • A contender in WordPress Chat Plugins
  • Has 0 highlight features
  • Best for Customer support
Scroll Down for more details

Overview


SnapEngage SnapEngage
(1 vote)

N/A/5

G2
+

N/A/5

Capterra
+

N/A/5

Trustpilot

If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress natively, then have a look at SnapEngage It’s a plugin offering a similar set... Read full review

Download/Demo
Comparison winner
Chat Chat
(1 vote)

N/A/5

G2
+

N/A/5

Capterra
+

N/A/5

Trustpilot

It’s the final recommendation from my side, and it’s a premium product with top-notch support and features The developer behind is known for developing premium products for WordPress, and there... Read full review

Download/Demo

71 FS


48 FS


Reviews
Starting Price
Value for money 6/10 7/10
Quality of features score 7/10 6/10
Usability and Intuitiveness 7/10 6/10
Vendor Support 8/10 8/10
Likelihood of recommending
The reason for leaving

Ratings

When evaluating weather to go with SnapEngage or Chat which two criteria is most important to you.

Chat offers the best value for money but has a steeper learning curve than SnapEngage — deciding between the two is a question of tradeoffs.




Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either SnapEngage or Chat spare 5 seconds of your time to help spot check the information below. Learn more.

SoftwareFindr Radar

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like SnapEngage is 33 which we've used as a threshold to only show the top 10 solutions.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like SnapEngage is 71 which we've used as a threshold to only show the top 10 solutions.

There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.

Pricing


'; Pricing Model Open Source 0 % Subscription78% '; Freemium22% '; One-time License0% Promotional Offers 0% Free Trials 0%
$ 21

That is the average price for a solution in this field.

low Mid High
After analyzing 6 similar solutions the data above show that Chat offers the lowest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Adoption By Geography

According to our data gathered on our platform SnapEngage is more popular in following countries- United States

According to our data gathered on our platform Chat hasn't got a lead over SnapEngage in any country.

In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.


Type of Support to Expect


80%

Continue to seek out vendors after Good Experience
80%

Continue to seek out vendors after Good Experience

Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means both SnapEngage and Chat is above this category average

Video Review


No Video Provided 1
No Video Provided 1

    After analyzing the data on our platform, it's clear that whenever SnapEngage and Chat go head to head within the same category SnapEngage has continued to be more popular over Chat. This ranking data gives you a better understanding of how these solutions stack up in various use cases.

    Average FindrScore in this Category

    1. 0%
      Lowest score
    2. 49%
      Average score
    3. ';
      93%
      Highest score

    Behind the scenes


    Hmm,sorry no one has uploaded a screenshot of the user interface yet.

    Hmm,sorry no one has uploaded a screenshot of the user interface yet.

    Which Should You Choose

    It's a win for SnapEngage ! SnapEngage offers which users are happy with. Looking at the data gathered on our platform SnapEngage has a higher FindrScore of 71 which indicates that it could be a better fit over Chat However, you get a lot more functionality and flexibility with Chat which you may need to take into consideration. Hopefully, you now have a clear picture of SnapEngage and Chat pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.

    Download/Demo

Frequently Asked Questions

Q. Is Chat better than SnapEngage?

Ans. We have analyzed 1912 data points to answer this question, in 2022 Chat is better than SnapEngage. the scoring 61 whilst SnapEngage scored 29

Q. For beginners which is better Chat or SnapEngage?

Ans. We ask this very question to our readers and the results are in, SnapEngage scored better that Chat by 10 points crowing it the most user friendly.

Q. What's the price difference between Chat and SnapEngage?

Ans. The solutions are priced slightly different so calculating the price would need to be over a set period. SnapEngage is free trail whilst Chat is subscription,

Q. What is the difference between Chat and SnapEngage?

Ans. The main difference beyond price and support, is Chat has an overall higher FindrScore which looks at over 1912 data points powered by real user testing and overall satisfaction.

Q. Out of Chat and SnapEngage which as the better support?

Ans. The data gathered shows that Chat as a slightly better user satisfaction that SnapEngage.

Q. What are a few good alternatives to Chat and SnapEngage?

Ans. Users who research Chat and SnapEngage also look at Olark which as a FindrCsore of 75, See 6 more similar solutions

Q. Chat or SnapEngage which is good for beginners?

Ans. Looking at the scorecard for both these products, the results show that SnapEngage is better for beginners

Q. Which is better, Chat or SnapEngage in 2022?

Ans. We’ve asked this very question to users like you and the results are in. The majority of users are recommending Chat.

Q. How does Chat compare to SnapEngage?

Ans. The main difference beyond price and support, is Chat has an overall higher FindrScore which looks at over 1912 data points powered by real user testing and overall satisfaction

Other Alternatives to consider



So SnapEngage and Chat isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the Olark might be worth looking at. For an all-round great solution, then Olark as the highest FindrScore.



Related Comparison

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