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SnapEngage vs Pure Chat which is better? (2024 compared)
Today we'll be comparing SnapEngage vs Pure Chat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2024" SnapEngage is ranked 2nd while Pure Chat is ranked 6th.
SnapEngage dominates with an overall user/editors rating of 3.5/5 stars with 1 reviews and Pure Chat user/editors rating is 3.4/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.
If for whatever reason by the end of this comparison you are unable to choose between SnapEngage or Pure Chat, we have included a few useful alternatives like Olark based on our community recommendations.
As far as Value for money goes, Pure Chat wins by 4 marks but SnapEngage is also voted as the easiest solution to use
Without further ado, let's look at a detailed breakdown of SnapEngage vs Pure ChatPros & Cons
Why is SnapEngage better than Pure Chat?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+86
5 Reasons to consider this
- SnapEngage is cheaper than Pure Chat
- Compared to others the price is reasonable
- Category leader in WordPress Chat Plugins
- Has 0 highlight features
- Best for Customer support
Why is Pure Chat better than SnapEngage?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+55
5 Reasons to consider this
- Offers free plan with multiple advanced features
- Great features list
- A contender in WordPress Chat Plugins
- Has 7 highlight features
- Has Visitors tracking
- Has SMS Notifications
- Has Response Automation
- Best for Low cost software
Overview
SnapEngage
If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress natively, then have a look at SnapEngage It’s a plugin offering a similar set... Read full review
Pure Chat
Pure Chat is a combination of two useful software They offer a free live chat software and an ArtiBotai which is a free lead capture bot However, the live chat software is only free for three... Read full review
Ratings
When evaluating weather to go with SnapEngage or Pure Chat which two criteria is most important to you.
Please select from the following and
Pure Chat offers the best value for money but has a steeper learning curve than SnapEngage — deciding between the two is a question of tradeoffs.
Standout Features
1. Visitors tracking
2. SMS Notifications
3. Response Automation
4. Reporting
5. Pop-up Chat
6. Notifications
7. Conversation Archiving
We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check SnapEngage and Pure Chat details page for any changes not mentioned here.
Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either SnapEngage or Pure Chat spare 5 seconds of your time to help spot check the information below. Learn more.
SoftwareFindr Radar
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like SnapEngage is 33 which we've used as a threshold to only show the top 10 solutions.
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like SnapEngage is 71 which we've used as a threshold to only show the top 10 solutions.
There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.
Pricing
- Free trail, Subscription
- $0 /
- SnapEngage Deals
- Freemium, Subscription
- $79 /
- Pure Chat Deals
That is the average price for a solution in this field.
Adoption By Geography
According to our data gathered on our platform SnapEngage is more popular in following countries- United States
According to our data gathered on our platform Pure Chat hasn't got a lead over SnapEngage in any country.
In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.
Type of Support to Expect
Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means Pure Chat is below this threshold and SnapEngage is above this threshold
Video Review
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0%Lowest score
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49%Average score
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93%Highest score
Ranked in these collections
After analyzing the data on our platform, it's clear that whenever SnapEngage and Pure Chat go head to head within the same category SnapEngage has continued to be more popular over Pure Chat. This ranking data gives you a better understanding of how these solutions stack up in various use cases.
Average FindrScore in this Category
Behind the scenes
Hmm,sorry no one has uploaded a screenshot of the user interface yet.
Hmm,sorry no one has uploaded a screenshot of the user interface yet.
Which Should You Choose
It's a win for SnapEngage ! SnapEngage offers which users are happy with. Looking at the data gathered on our platform SnapEngage has a higher FindrScore of 71 which indicates that it could be a better fit over Pure Chat However, you get a lot more functionality and flexibility with Pure Chat which you may need to take into consideration. Hopefully, you now have a clear picture of SnapEngage and Pure Chat pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.
Frequently Asked Questions
Q. Is SnapEngage better than Pure Chat?
Q. For beginners which is better SnapEngage or Pure Chat?
Q. What's the price difference between SnapEngage and Pure Chat?
Q. What is the difference between SnapEngage and Pure Chat?
Q. Out of SnapEngage and Pure Chat which as the better support?
Q. What are a few good alternatives to SnapEngage and Pure Chat?
Q. SnapEngage or Pure Chat which is good for beginners?
Q. Which is better, SnapEngage or Pure Chat in 2024?
Q. How does SnapEngage compare to Pure Chat?
Other Alternatives to consider
So SnapEngage and Pure Chat isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the Olark might be worth looking at. For an all-round great solution, then Olark as the highest FindrScore.
Related Comparison
Since you are interested in SnapEngage and Pure Chat, here are a few similar comparisons users like you are actively searching for.
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