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LiveChat Reviews: Pricing and Features

FindrScore The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

46/100

=

G2
+

Capterra
+

Trustpilot

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Features & Functionality
Industry avg 7.02
 6.6/10
Ease of use
Industry avg 7.02
 6.4/10
Value for money
Industry avg 6.92
 6.4/10
Customer Support
Industry avg 6.72
 6.4/10
Best For:
  • No particluar area
would you reccommend LiveChat ?
In this review

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( 3 User Rating)

Manage by : Brian | Category : Customer Service ,  | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 1053 datapoints and the opinions of actual users of the software and the company representative. LiveChat as a FindrScore of 46.

Pros & Cons

4 Reasons to buy

  • Compared to others the price is reasonable
  • Great features list
  • A contender in WordPress Chat Plugins
  • Best for No particluar area

0 Reasons not to buy

    LiveChat Pricing Overview

    Pricing ModelOpen Source 0%Subscription 78%Freemium 22%One-time License 0%Promotional Offers0% Free Trials 0%
    $21

    That is the average price for a solution in this field and LiveChat is on the lower end so price wise it’s a great offer.

    low Mid High
    After analyzing 6similar solutions the data above show that Chat offers the lowesest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

    Key Features

    When looking at a solution like LiveChat, users on our platform are wanting these top three features Workflow,Word Filtering,Visitors tracking. Below you will find some of the top feature highlights of LiveChat ranked and rated by your peers.
    Response Automation {{ ResponsexAutomation.status}}
    Workflow {{ Workflow.status}}
    Attachments/Screencasts {{ AttachmentsxScreencasts.status}}
    Ticket Collaboration {{ TicketxCollaboration.status}}
    Pop-up Chat {{ PopxupxChat.status}}
    Notifications {{ Notifications.status}}
    Conversation Archiving {{ ConversationxArchiving.status}}
    Customer Profiles {{ CustomerxProfiles.status}}
    Social Integration {{ SocialxIntegration.status}}
    Knowledge Base {{ KnowledgexBase.status}}
    Reporting {{ Reporting.status}}
    User, Role, and Access Management {{ UserxxRolexxandxAccessxManagement.status}}
    Customization {{ Customization.status}}
    Chat ratings {{ Chatxratings.status}}
    Visitors tracking {{ Visitorsxtracking.status}}
    Does LiveChat offer Video Chat feature?

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    Videos

    View view video reviews and product walk through
    Up Next
    Mobile LiveChat – customer service from the comfort of your home

    Ranking & Positions