Olark vs SnapEngage which is better? (2024 compared)

Today we'll be comparing Olark vs SnapEngage , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2024" Olark is ranked 1st while SnapEngage is ranked 2nd.

Olark dominates with an overall user/editors rating of 5/5 stars with 1 reviews and SnapEngage user/editors rating is 3.5/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between Olark or SnapEngage, we have included a few useful alternatives like LiveChat based on our community recommendations.

As far as Value for money goes, Olark wins by 5 marks and Olark is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of Olark vs SnapEngage

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Pros & Cons

Why is Olark better than SnapEngage?

FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

+75

9 Reasons to consider this

The quality of support has been rated to be better than SnapEngage
Easy to use even for a beginner
Compared to others the price is reasonable
The majority of our users are experiencing positive experience with Olark
Category leader in WordPress Chat Plugins
Has 0 highlight features
Best for Customer support
Best for Ease of use
Best for Complete solution

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Why is SnapEngage better than Olark?

FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

+31

4 Reasons to consider this

Compared to others the price is reasonable
Category leader in WordPress Chat Plugins
Has 0 highlight features
Best for Customer support

Scroll Down for more details

Overview

Olark

(1 vote)

N/A/5

Capterra

N/A/5

Trustpilot

Apart from the functional possibilities, this plugin packs tons of visual options too It's like the number one solution for everything one might require in this specific niche It allows users to rate... Read full review

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Comparison winner

SnapEngage

(1 vote)

N/A/5

Capterra

N/A/5

Trustpilot

If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress natively, then have a look at SnapEngage It’s a plugin offering a similar set... Read full review

Download/Demo

	Olark 93 FS Compare	SnapEngage 71 FS Compare
Reviews
Starting Price
Value for money	10/10	6/10
Quality of features score	10/10	7/10
Usability and Intuitiveness	10/10	7/10
Vendor Support	10/10	8/10
Likelihood of recommending
The reason for leaving

Ratings

When evaluating weather to go with Olark or SnapEngage which two criteria is most important to you.

Please select from the following and

Olark offers the best value for money and is also the is easier to use — deciding between the two is a question of tradeoffs.

Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either Olark or SnapEngage spare 5 seconds of your time to help spot check the information below. Learn more.

SoftwareFindr Radar

Filter by market:

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Olark is 33 which we've used as a threshold to only show the top 10 solutions.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Olark is 93 which we've used as a threshold to only show the top 10 solutions.

There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.

Pricing

Pricing Model Subscription
Starting From $0 /
Free Trial
Promotional offer Olark Deals
Check Olark Pricing

Pricing Model Free trail, Subscription
Starting From $0 /
Free Trial
Promotional offer SnapEngage Deals
Check SnapEngage Pricing

$ 21

That is the average price for a solution in this field.

low Mid High

After analyzing 6 similar solutions the data above show that Chat offers the lowest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Adoption By Geography

According to our data gathered on our platform SnapEngage is more popular in following countries - United States

According to our data gathered on our platform Olark hasn't got a lead over SnapEngage in any country.

In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.

Type of Support to Expect

100%

Continue to seek out vendors after Good Experience

80%

Continue to seek out vendors after Good Experience

Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means both Olark and SnapEngage is above this category average

Video Review

No Video Provided 1

Ranked in these collections

#1 Best WordPress Chat Plugins

#2 Best WordPress Chat Plugins

After analyzing the data on our platform, it's clear that whenever Olark and SnapEngage go head to head within the same category Olark has continued to be more popular over SnapEngage. This ranking data gives you a better understanding of how these solutions stack up in various use cases.

Average FindrScore in this Category

0%
Lowest score
49%
Average score
93%
Highest score

Olark 93%
SnapEngage 71%

Olark

SnapEngage

Behind the scenes

Hmm,sorry no one has uploaded a screenshot of the user interface yet.

Which Should You Choose

It's a win for Olark ! Olark offers which users are happy with. Looking at the data gathered on our platform Olark has a higher FindrScore of 93 which indicates that it could be a better fit over SnapEngage However, you get a lot more functionality and flexibility with SnapEngage which you may need to take into consideration. Hopefully, you now have a clear picture of Olark and SnapEngage pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.

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Frequently Asked Questions

Q. Is Olark better than SnapEngage?

Ans. We have analyzed 1912 data points to answer this question, in 2024 Olark is better than SnapEngage. the scoring 75 whilst SnapEngage scored 31

Q. For beginners which is better Olark or SnapEngage?

Ans. We ask this very question to our readers and the results are in, Olark scored better that SnapEngage by 30 points crowing it the most user friendly.

Q. What's the price difference between Olark and SnapEngage?

Ans. The solutions are priced slightly different so calculating the price would need to be over a set period. Olark is subscription whilst SnapEngage is free trail,

Q. What is the difference between Olark and SnapEngage?

Ans. The main difference beyond price and support, is Olark has an overall higher FindrScore which looks at over 1912 data points powered by real user testing and overall satisfaction.

Q. Out of Olark and SnapEngage which as the better support?

Ans. The data gathered shows that Olark as a slightly better user satisfaction that SnapEngage.

Q. What are a few good alternatives to Olark and SnapEngage?

Ans. Users who research Olark and SnapEngage also look at LiveChat which as a FindrCsore of 54, See 6 more similar solutions

Q. Olark or SnapEngage which is good for beginners?

Ans. Looking at the scorecard for both these products, the results show that Olark is better for beginners

Q. Which is better, Olark or SnapEngage in 2024?

Ans. We’ve asked this very question to users like you and the results are in. The majority of users are recommending Olark.

Q. How does Olark compare to SnapEngage?

Ans. The main difference beyond price and support, is Olark has an overall higher FindrScore which looks at over 1912 data points powered by real user testing and overall satisfaction

Other Alternatives to consider

So Olark and SnapEngage isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the SnapEngage might be worth looking at. For an all-round great solution, then SnapEngage as the highest FindrScore.