ClickDesk vs CometChat which is better? (2024 compared)

Today we'll be comparing ClickDesk vs CometChat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2024" ClickDesk is ranked 3rd while CometChat is ranked 7th.

CometChat dominates with an overall user/editors rating of 3.3/5 stars with 1 reviews and ClickDesk user/editors rating is 2.4/5 stars with 4 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.

If for whatever reason by the end of this comparison you are unable to choose between ClickDesk or CometChat, we have included a few useful alternatives like Olark based on our community recommendations.

As far as Value for money goes, CometChat wins by 3 marks and CometChat is also voted as the easiest solution to use

Without further ado, let's look at a detailed breakdown of ClickDesk vs CometChat

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Pros & Cons

Why is ClickDesk better than CometChat?

FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

+77

7 Reasons to consider this

ClickDesk is cheaper than CometChat
Compared to others the price is reasonable
Offers free plan with multiple advanced features
Great features list
Category leader in WordPress Chat Plugins
Has 9 highlight features
Has Visitors tracking
Has Video Chat
Has Reporting
Best for Low cost software

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Why is CometChat better than ClickDesk?

FindrScore (fs) The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more

+57

4 Reasons to consider this

Great features list
A contender in WordPress Chat Plugins
Has 8 highlight features
Has Word Filtering
Has Visitors tracking
Has Video Chat
Best for Ease of use

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Overview

ClickDesk

(4 votes)

N/A/5

Capterra

N/A/5

Trustpilot

It’s among the most recommended plugins which are available for free It is perfectly integrated into the WordPress platform to give a proper functionality It can take care of both online and... Read full review

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Comparison winner

CometChat

(1 vote)

N/A/5

Capterra

N/A/5

Trustpilot

CometChat is a real-time user to user chat plugin which allows your website users to connect with each other through text chat, group chats, voice calling and conference, voice, and video calling and... Read full review

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	ClickDesk 53 FS Compare	CometChat 33 FS Compare
Reviews
Starting Price		$49/Month
Value for money	5/10	6/10
Quality of features score	4.8/10	8/10
Usability and Intuitiveness	4.8/10	8/10
Vendor Support	4.6/10	4/10
Likelihood of recommending
The reason for leaving		cost
Pop-up Chat	Unrated	Unrated
Conversation Archiving	Unrated	Unrated
Visitors tracking	Unrated	Unrated
Video Chat	Unrated	Unrated
CRM Integration	Unrated	Unrated
Notifications	Unrated
Reporting	Unrated
Customization	Unrated
Chat ratings	Unrated
Word Filtering		Unrated

Ratings

When evaluating weather to go with ClickDesk or CometChat which two criteria is most important to you.

Please select from the following and

ClickDesk

CometChat

We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check ClickDesk and CometChat details page for any changes not mentioned here.

Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either ClickDesk or CometChat spare 5 seconds of your time to help spot check the information below. Learn more.

Does ClickDesk offer Response Automation feature?

Does CometChat offer Notifications feature?

SoftwareFindr Radar

Filter by market:

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like ClickDesk is 33 which we've used as a threshold to only show the top 10 solutions.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like ClickDesk is 53 which we've used as a threshold to only show the top 10 solutions.

There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.

Pricing

Pricing Model Freemium, Subscription
Starting From $0 /
Free Trial
Promotional offer ClickDesk Deals
Check ClickDesk Pricing

Pricing Model Subscription
Starting From $49 / Month
Free Trial
Promotional offer CometChat Deals
Check CometChat Pricing

$ 21

That is the average price for a solution in this field.

low Mid High

After analyzing 6 similar solutions the data above show that Chat offers the lowest starting price while Pure Chat offers the highest entry price.That being said is also worthtaking a closer look at what's on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa.

Adoption By Geography

According to our data gathered on our platform ClickDesk hasn't got a lead over CometChat in any country.

According to our data gathered on our platform CometChat hasn't got a lead over ClickDesk in any country.

In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.

Type of Support to Expect

Live Chat
Mail
Phone

46%

Continue to avoid vendors after Bad Experience.

40%

Continue to avoid vendors after Bad Experience.

Mail
Phone

Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means both ClickDesk and CometChat is below this category average

Video Review

No Video Provided 1

Ranked in these collections

#3 Best WordPress Chat Plugins

#7 Best WordPress Chat Plugins

After analyzing the data on our platform, it's clear that whenever ClickDesk and CometChat go head to head within the same category ClickDesk has continued to be more popular over CometChat. This ranking data gives you a better understanding of how these solutions stack up in various use cases.

Average FindrScore in this Category

0%
Lowest score
49%
Average score
93%
Highest score

ClickDesk 53%
CometChat 33%

ClickDesk

CometChat

Behind the scenes

Hmm,sorry no one has uploaded a screenshot of the user interface yet.

Which Should You Choose

It's a win for ClickDesk ! ClickDesk offers Live Chat, Mail, Phone which users are happy with. Looking at the data gathered on our platform ClickDesk has a higher FindrScore of 53 which indicates that it could be a better fit over CometChat While ClickDesk not as beginner-friendly, it’s still easy for most beginners to grasp, and currently proving a hit with users on our platform. You have much more flexibility over CometChat when it comes to functionality. Hopefully, you now have a clear picture of ClickDesk and CometChat pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.

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Frequently Asked Questions

Q. Is ClickDesk better than CometChat?

Ans. We have analyzed 1942 data points to answer this question, in 2024 ClickDesk is better than CometChat. the scoring 77 whilst CometChat scored 57

Q. For beginners which is better ClickDesk or CometChat?

Ans. We ask this very question to our readers and the results are in, CometChat scored better that ClickDesk by 32 points crowing it the most user friendly.

Q. What's the price difference between ClickDesk and CometChat?

Ans. The solutions are priced slightly different so calculating the price would need to be over a set period. ClickDesk is freemium whilst CometChat is subscription,

Q. What is the difference between ClickDesk and CometChat?

Ans. The main difference beyond price and support, is ClickDesk has an overall higher FindrScore which looks at over 1942 data points powered by real user testing and overall satisfaction.

Q. Out of ClickDesk and CometChat which as the better support?

Ans. The data gathered shows that ClickDesk as a slightly better user satisfaction that CometChat.

Q. What are a few good alternatives to ClickDesk and CometChat?

Ans. Users who research ClickDesk and CometChat also look at Olark which as a FindrCsore of 100, See 6 more similar solutions

Q. ClickDesk or CometChat which is good for beginners?

Ans. Looking at the scorecard for both these products, the results show that CometChat is better for beginners

Q. Which is better, ClickDesk or CometChat in 2024?

Ans. We’ve asked this very question to users like you and the results are in. The majority of users are recommending ClickDesk.

Q. How does ClickDesk compare to CometChat?

Ans. The main difference beyond price and support, is ClickDesk has an overall higher FindrScore which looks at over 1942 data points powered by real user testing and overall satisfaction

Other Alternatives to consider

So ClickDesk and CometChat isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the Olark might be worth looking at. For an all-round great solution, then Olark as the highest FindrScore.