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ClickDesk vs Chat which is better? (2026 compared)
Today we'll be comparing ClickDesk vs Chat , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best WordPress Chat Plugins for Customer Support 2026" ClickDesk is ranked 3rd while Chat is ranked 4th.
Chat dominates with an overall user/editors rating of 3.4/5 stars with 1 reviews and ClickDesk user/editors rating is 2.4/5 stars with 4 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.
If for whatever reason by the end of this comparison you are unable to choose between ClickDesk or Chat, we have included a few useful alternatives like Olark based on our community recommendations.
As far as Value for money goes, Chat wins by 3.5 marks and Chat is also voted as the easiest solution to use
Without further ado, let's look at a detailed breakdown of ClickDesk vs ChatPros & Cons
Why is ClickDesk better than Chat?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+77
6 Reasons to consider this
- Compared to others the price is reasonable
- Offers free plan with multiple advanced features
- Great features list
- Category leader in WordPress Chat Plugins
- Has 9 highlight features
- Has Visitors tracking
- Has Video Chat
- Has Reporting
- Best for Low cost software
Why is Chat better than ClickDesk?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+54
4 Reasons to consider this
- Compared to others the price is reasonable
- A contender in WordPress Chat Plugins
- Has 0 highlight features
- Best for Customer support
Overview
ClickDesk
It’s among the most recommended plugins which are available for free It is perfectly integrated into the WordPress platform to give a proper functionality It can take care of both online and... Read full review
Chat
It’s the final recommendation from my side, and it’s a premium product with top-notch support and features The developer behind is known for developing premium products for WordPress, and there... Read full review
Ratings
When evaluating weather to go with ClickDesk or Chat which two criteria is most important to you.
Please select from the following and
Chat offers the best value for money and is also the is easier to use — deciding between the two is a question of tradeoffs.
Standout Features
1. Visitors tracking
2. Video Chat
3. Reporting
4. Pop-up Chat
5. Notifications
6. Customization
7. Conversation Archiving
8. Chat ratings
9. CRM Integration
We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check ClickDesk and Chat details page for any changes not mentioned here.
Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either ClickDesk or Chat spare 5 seconds of your time to help spot check the information below. Learn more.
SoftwareFindr Radar
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like ClickDesk is 33 which we've used as a threshold to only show the top 10 solutions.
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like ClickDesk is 53 which we've used as a threshold to only show the top 10 solutions.
There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.
Pricing
- Freemium, Subscription
- $0 /
- ClickDesk Deals
- Subscription
- $0 /
- Chat Deals
That is the average price for a solution in this field.
Adoption By Geography
According to our data gathered on our platform ClickDesk hasn't got a lead over Chat in any country.
According to our data gathered on our platform Chat hasn't got a lead over ClickDesk in any country.
In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.
Type of Support to Expect
Looking at data gathered on our platform the industry average for this category is 67.14% satisfaction rate which means ClickDesk is below this threshold and Chat is above this threshold
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