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BigCommerce Reviews: Pricing and Features

37/100

Capterra

Trustpilot

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Features & Functionality

Industry avg 5.94

6.4/10

Ease of use

Industry avg 5.94

6.4/10

Value for money

Industry avg 6.12

6.4/10

Customer Support

Industry avg 6.12

6.6/10

Best For:

Customer support
Ease of use

would you reccommend BigCommerce ?

In this review

Pros & Cons
Pricing
Price Comparison
Key Features
Versus
Videos
Awards
Market Overview
Alternative
Geographic Adaption
Support
Overview
FAQs
Comparison Table
Reviews

Manage by : Brian | Category : Ecommerce , | The score for this software has not changed over the past month.

Editors note – This review has been created by looking at 3082 datapoints and the opinions of actual users of the software and the company representative. BigCommerce as a FindrScore of 37. Many users on our platform to express great satisfaction in the service provided overall. If you are not tech-savvy then you will be pleased to know BigCommerce is fair easy to grasp.

Pros & Cons

3 Reasons to buy

Compared to others the price is reasonable
Best for Customer support
Best for Ease of use

1 Reasons not to buy

Lack of features compared to other solution in this category

BigCommerce Pricing Overview

Pricing Model:Subscription
Promotional Offer: View offers on similar solutions

$1005.05

That is the average price for a solution in this field and BigCommerce is on the lower end so price wise it’s a great offer.

low Mid High

After analyzing 15similar solutions the data above show that Site123 offers the lowesest starting price while PinnacleCart offers the highest entry price.That being said is also worthtaking a closer look at whats on offer because sometimes you may get way more value for a solution with a higher entry price and vise versa

Key Features

No features listed!

Does BigCommerce offer Site Customization feature?

Compare BigCommerce to Similar Solutions

When evaluating BigCommerce our users also give serious thoughts to these other solutions

Ranking & Positions

Best eCommerce Website Builders

# 18 position out of 20 items

SoftwareFindr Market Radar

Filter by market:

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like BigCommerce is 68 which we’ve used as a threshold to only show the top 10 solutions.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like BigCommerce is 48 which we’ve used as a threshold to only show the top 10 solutions.

Alternatives to BigCommerce

WordPress.com

49/100

Wix

39/100

Squarespace

45/100

IM Creator

44/100

Jimdo

41/100

Weebly

48/100

3dcart

38/100

Shopify

39/100

Volusion

40/100

WooCommerce

46/100

Magento

43/100

LemonStand

52/100

Big Cartel

41/100

PinnacleCart

43/100

Site123

43/100

See More

Not quite satisfied with BigCommerce? No worries, users who research this solution also look at Magento. The cheapest alternatives we found in our system are WordPress.com which users are having a positive experience with. For a detailed breakdown, click here to see the best BigCommerce alternatives.

Adaptation by Geography

Country	Usage
India	0%
United States	0%
United Kingdom	0%
Australia	0%
Brazil	0%
Canada	0%
Germany	0%
France	0%
Italy	0%
Indonesia	0%
Pakistan	0%
Poland	0%
Bangladesh	0%
Spain	0%
Netherlands	0%

After analyzing our data gathered on our platform BigCommerce is popular in these countries

What Support Does This Vendor Offer?

66%

satisfaction rating which indicates that you will be in good company with BigCommerce

Looking at data gathered on our platform the industry average for this category is 61.1 % satisfaction rate which means BigCommerce is above this industry average

BigCommerce is a dedicated e-commerce platform that allows anyone to create and manage online shops. The platform serves tens of thousands of stores all over the world with a total sales amount of more than $9 billion.

Who is it for?

BigCommerce is one of the best e-commerce platforms available right now. They offer plenty of useful features, but their pricing is also a bit higher than the competition. Considering all these things, BigCommerce might be a suitable choice for those who are limited on time and want an all-in-one solution at a premium price.

Features/Benefits

Being a fully featured e-commerce CMS, you will get all the necessary features to manage your e-commerce site.
There are lots of attractive, professionally designed e-commerce templates available.
The powerful customization options will help you to apply custom branding.
Strong uptime record with robust security features will ensure the best performance for your online shop.
You can easily migrate an existing e-commerce site, products, or both.
You will have full support to accept payments from all leading payment gateways.
The robust order and inventory management options will make it a lot easier to manage your shop.
Thanks to the dedicated mobile selling features, you will enjoy a lot more conversion from the mobile visitors.
There are lots of marketing features to help you promote the brand.
You can integrate the site with all the modern ERP, CRM, and 3PL platforms.
There are certified professionals to help you set up, manage, and scale up your online shop.

Pricing & Support

BigCommerce offers several pricing plans – Standard: For $29.95 per month, the Standard plan offers 0% transaction fees, unlimited number of products, storage, bandwidth, and staff accounts, up to $50K yearly transaction, 2.9% fee for PayPal transactions, full branding, social media integration, discounts, coupons, and so on. Plus: With a monthly rate of $79.95 per month, Plus comes with all the benefits of the Standard plan. Also, you can create customer groups and segments, use the abandoned cart saver feature, enjoy up to $150K yearly transaction, and 2.5% fee for PayPal transactions. Pro: For a monthly price of $249.95, this super-sized plan is provided with all the Plus features. It also allows you to use Google customer reviews, product filtering, dedicated SSL certificate, up to $400K yearly transaction, and 2.2% fee for PayPal transactions. Enterprise: This plan includes all the Pro benefits along with additional features like advanced product filtering, unlimited API usage, custom transaction amount, express routing, priority support, premiums services, and so on. You have to contact the BigCommerce team to get a quote for this plan. There is a 15-day free trial so that you can get a taste of the features before you commit to any plan. The FAQ, BigCommerce University, forum, and the blog will help you to find answers to the basic questions. For advanced queries, you can use the support hotline.

Pros

There are is no transaction fees for all accounts
Offers all the necessary e-commerce features
Built-in social integration and marketing tools
One-page checkout and other CRO techniques work great

Cons

There is a small number of free templates
Limited amount of yearly sales

Frequently Asked Questions

Q. Is BigCommerce good for beginners?

Ans. Users who have used BigCommerce as reported that it’s fairly easy to grasp.

Q. How much does BigCommerce cost?

Ans. You can expect to pay around $ USD per Month

Q. What type of support can I expect with BigCommerce?

Ans. The majority of users who are sharing their experience with us on BigCommerce are experiencing a positive experience with the support offered through .

Q. Are there any coupons for BigCommerce?

Ans. There are no record on our system of BigCommerce offering coupons historically

Q. Can I try BigCommerce for free?

Ans. The isn’t a mention of a free trial on our system but you can always check to see it a money back guarantee is on offer with BigCommerce .

Q. Are there any Free alternative to BigCommerce?

Ans. Yes, Big Cartel is proving quite popular with our users, see how it stacks up against BigCommerce

Q. Is BigCommerce the best eCommerce Website Builder ?

Ans. BigCommerce is ranked 18 on that list according to 149 users.

Q. Which is better BigCommerce or LemonStand?

Ans. This is a tricky question as it all depends on your needs, but BigCommerce as a higher FindScore than LemonStand which factors in many data points. Have a closer look to see why?

	WordPress.com 68 FS Compare	Wix 58 FS Compare	Squarespace 62 FS Compare	IM Creator 48 FS Compare	Jimdo 61 FS Compare	Weebly 71 FS Compare	3dcart 64 FS Compare	Shopify 67 FS Compare	Volusion 68 FS Compare	WooCommerce 73 FS Compare
Reviews
Starting Price							$29
Value for money	9/10	6.6/10	8/10	8/10	7/10	8/10	6.6/10	7/10	6/10	8.6/10
Quality of features score	9/10	6.6/10	8/10	8/10	7/10	8/10	6.6/10	6.6/10	7/10	8/10
Usability and Intuitiveness	8/10	7/10	8/10	7/10	7/10	10/10	6.4/10	6.6/10	7/10	7.4/10
Vendor Support	9/10	6.6/10	8/10	8/10	8/10	8/10	6.4/10	7/10	8/10	8.6/10
Likelihood of recommending	0 %	74 %	100 %
The reason for leaving					cost
Site Customization	330%	1590%	400%	Unrated	310%	120%
Custom Domains	130%	90%		Unrated	80%	Unrated
File Storage	10%	60%		Unrated	Unrated	30%
Mobile Friendly	870%	440%		80%	210%	10%
Online Store	820%	1140%		Unrated	40%	20%
Media Galleries	40%	50%		Unrated	120%	Unrated
Beautiful Themes	230%	330%		Unrated		Unrated
SSL Certified	110%	390%			270%	Unrated
Social Tools	240%	80%			Unrated	Unrated
Site Analytics	10%	230%

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