Aircall vs CloudTalk which is better? (2024 compared)
Today we'll be comparing Aircall vs CloudTalk , to ultimately help you decide which is the best solution for you. The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. In the collection " Best VoIP Softwares (2024 Compared)" CloudTalk is ranked 1st while Aircall is ranked 2nd.
Aircall dominates with an overall user/editors rating of 4/5 stars with 1 reviews and CloudTalk user/editors rating is 4/5 stars with 1 reviews. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating.
If for whatever reason by the end of this comparison you are unable to choose between Aircall or CloudTalk, we have included a few useful alternatives like CrazyCall based on our community recommendations.
As far as Value for money goes, Aircall wins by 4 marks and Aircall is also voted as the easiest solution to use
Without further ado, let's look at a detailed breakdown of Aircall vs CloudTalkPros & Cons
Why is Aircall better than CloudTalk?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+61
4 Reasons to consider this
- Category leader in VoIP softwares
- Has 11 highlight features
- Has VoIP
- Has Virtual Call Center
- Has Reports and Dashboards
- Best for Customer support
- Best for Ease of use
Why is CloudTalk better than Aircall?
FindrScore (fs)
The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Learn more
+91
10 Reasons to consider this
- CloudTalk is cheaper than Aircall
- Free Trial is offered to perform testing
- Compared to others the price is reasonable
- Great features list
- Category leader in VoIP softwares
- Has 18 highlight features
- Has Voice Mail
- Has Virtual Call Center
- Has Reports and Dashboards
- Best for Customer support
- Best for Ease of use
- Best for Low cost software
- 100% of users say they would recommend CloudTalk
Overview
Aircall
Aircall is said to be the phone system for modern businesses that also connects to popular solutions like Salesforce, Zendesk and many... Read full review
CloudTalk
CloudTalk is a flexible call center software for the sales team and customer support that plugin into your favourite CRM like Pipedrive, Salesforce or others Create a call center in minutes from... Read full review
Ratings
When evaluating weather to go with Aircall or CloudTalk which two criteria is most important to you.
Please select from the following and
CloudTalk offers the best value for money but has a steeper learning curve than Aircall — deciding between the two is a question of tradeoffs.
Standout Features
1. Voice Mail
2. VoIP
3. Virtual Call Center
4. Reports and Dashboards
5. Personalized greetings
6. Mobile Access
7. International numbers
8. IVR / Voice Recognition
9. Fax to email
10. Event Triggered Recording
11. Distributed Call Recording
12. Contact Management
13. Click-to-Dial
14. Caller Identification
15. Call tagging
16. Call Sharing
17. Call Routing
18. Call Recording
19. Call Logging
We have ordered the list of features above by what users are telling us is more important to them. Technology is fast-moving so we always suggest that you check Aircall and CloudTalk details page for any changes not mentioned here.
Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, That being said if you have ever used either Aircall or CloudTalk spare 5 seconds of your time to help spot check the information below. Learn more.
SoftwareFindr Radar
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Aircall is 0 which we've used as a threshold to only show the top 10 solutions.
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Aircall is 65 which we've used as a threshold to only show the top 10 solutions.
There is an old notion that higher price equals better quality, whilst that is sometimes the case. The chart above aims to give clarity whether there is a correlation between Price and the FindrScore.
Pricing
- $33 / Month
- Aircall Deals
- Subscription
- $10 / Month
- CloudTalk Deals
That is the average price for a solution in this field.
Adoption By Geography
According to our data gathered on our platform CloudTalk is more popular in following countries - United Kingdom
According to our data gathered on our platform Aircall hasn't got a lead over CloudTalk in any country.
In order to give you more personalized recommendations, we tailor the ranking of a product to reflect what users are currently using in your geographical area.
Type of Support to Expect
Looking at data gathered on our platform the industry average for this category is 65% satisfaction rate which means both Aircall and CloudTalk is above this category average
Video Review
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0%Lowest score
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40%Average score
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78%Highest score
Ranked in these collections
After analyzing the data on our platform, it's clear that whenever Aircall and CloudTalk go head to head within the same category CloudTalk has continued to be more popular over Aircall. This ranking data gives you a better understanding of how these solutions stack up in various use cases.
Average FindrScore in this Category
Behind the scenes
Hmm,sorry no one has uploaded a screenshot of the user interface yet.
Hmm,sorry no one has uploaded a screenshot of the user interface yet.
Which Should You Choose
It's a win for CloudTalk ! CloudTalk offers Live Chat, Mail, Phone which users are happy with. Looking at the data gathered on our platform CloudTalk has a higher FindrScore of 78 which indicates that it could be a better fit over Aircall You have much more flexibility over Aircall when it comes to functionality. Hopefully, you now have a clear picture of Aircall and CloudTalk pricing, features and user-experience provided these solutions. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. Whichever solution you go with, please come back and leave a review for that product so others can benefit from your experience.
Frequently Asked Questions
Q. Is CloudTalk better than Aircall?
Q. For beginners which is better CloudTalk or Aircall?
Q. What's the price difference between CloudTalk and Aircall?
Q. What is the difference between CloudTalk and Aircall?
Q. Out of CloudTalk and Aircall which as the better support?
Q. What are a few good alternatives to CloudTalk and Aircall?
Q. CloudTalk or Aircall which is good for beginners?
Q. Which is better, CloudTalk or Aircall in 2024?
Q. How does CloudTalk compare to Aircall?
Other Alternatives to consider
So Aircall and CloudTalk isn't cutting it for you? Here are a few alternatives with similar features that users on our platform also looked at. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. If the price is a big factor to you, the CloudTalk might be worth looking at. For an all-round great solution, then CloudTalk as the highest FindrScore.
Related Comparison
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