7 Best WordPress Chat Plugins for Customer Support 2024 in United States

A comprehensive list of WordPress Chat Plugins according to 63 users.
With 7 options to consider you are sure to find the right one for you.

21 January 2020
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63 Contributors
Select Country

Best Overall

Olark

findrScore : 100

Download/Demo

Read Review

Best Customer service

findrScore : 100

Best Budget Option

findrScore : 42

Best Free Option

findrScore : 41

Implementing a live chat feature on a website is one simple way to increase customer satisfaction. It is vital if you are selling services online, either digital products or the real ones.

WordPress was your choice for the platform, which was a good decision, but it didn’t come with a built-in chat feature. Although, due to the concept of plugins, adding such a feature is just a few clicks away.

So, all you need is to look for the best WordPress chat plugins, and once you finalize a particular one, the feature will be implemented with a simple installation.

It’s not hard at all and is just like installing any other plugin. Although, for the proper configuration you need to go through the documentation of that particular plugin.

Over users have rated and voted on 7 of the best solutions WordPress Chat Plugins available in 2024, put them through a stringent series of examinations with the help of 63 voters like you, and assigned them FindrScores, all to help you make a smarter decision.

Our algorithm looks at over 945 such as user satisfaction, price, geographical quirks, how the must-have functionality like Workflow, Word Filtering, Visitors tracking compare against these 7 solutions.

So whether you’re looking for the cheapest, easiest to use, the best overall we ‘ve got you covered.

Narrow down your search

Find the best WordPress Chat Plugin for you, Tailor the data to find the best WordPress Chat Plugin for your needs. See which software offers the best Workflow, Word Filtering, Visitors tracking or which is the easiest to use.

Filter by top WordPress Chat Plugins in United Kingdom – See what users from this country recommends

Filter by WordPress Chat Plugins in India – See what users from this country recommends

Filter by free WordPress Chat Plugins – See which is the best free solution.

Filter by cheapest WordPress Chat Plugins – See which is the most affordable solution.

Looking for WordPress deals? – See today’s best WordPress discount codes.

What is the Best WordPress Chat Plugin right now?

Without further adieu, here are our picks for the WordPress Chat Plugins in 2024 according to [2024 id=124552] users.

Select Country

compare

Voted The BEST

Olark

( 1 User Rating)

Apart from the functional possibilities, this plugin packs tons of visual options too It’s like the number one solution … Read full review

Pricing

Key features

Pros & Cons

Rating

Pricing Model:Subscription
Promotional Offer: View offers on similar solutions

view more pricing data

this item has no features mentioned!

8 Reasons to buy

Best for Ease of use
Compared to others the price is reasonable
Category leader in WordPress Chat Plugins

1 Reasons not to buy

Lack of features compared to other solution in this category

Features & Functionality

Industry avg 6.91

10/10

Ease of use

Industry avg 7.03

10/10

Value for money

Industry avg 6.91

10/10

Customer Support

Industry avg 6.71

10/10

100

findrScore

compare

SnapEngage

( 1 User Rating)

If you were impressed with my first recommendation but were disappointed to know that it wasn’t supporting WordPress … Read full review

Pricing

Key features

Pros & Cons

Rating

Pricing Model:Free trail, Subscription
Promotional Offer: View offers on similar solutions

view more pricing data

this item has no features mentioned!

3 Reasons to buy

Category leader in WordPress Chat Plugins
Best for Customer support
Compared to others the price is reasonable

1 Reasons not to buy

Lack of features compared to other solution in this category

Features & Functionality

Industry avg 6.91

7/10

Ease of use

Industry avg 7.03

7/10

Value for money

Industry avg 6.91

6/10

Customer Support

Industry avg 6.71

8/10

findrScore

compare

ClickDesk

( 4 User Rating)

It’s among the most recommended plugins which are available for free It is perfectly integrated into the WordPress … Read full review

Pricing

Key features

Pros & Cons

Rating

Pricing Model:Freemium, Subscription
Free: Free for 10 users, 30 chats, 25 tickets, audio calling, chat widget localization, basic setting customization
Lite: $14.99/mo., everything that Free plan offers plus unlimited chats, widget customization, chat groups and transfer, 99.5% Uptime and SSL security
Pro: $24.99/mo., everything that Lite plan offers plus chat conferencing, video chat, CRM integration, post chat survey, history and report.
Enterprise: $39.99/mo, everything that the Pro plan offers plus queuing, white label, unlimited domains, analytics, dedicated account manager and widget custom CSS
Promotional Offer: View offers on similar solutions

view more pricing data

Visitors tracking

Video Chat

Reporting

+ 6 others

5 Reasons to buy

Best for Low cost software
Category leader in WordPress Chat Plugins
Offers free plan with multiple advanced features

1 Reasons not to buy

A few of our users are experiencing dissatisfaction

Features & Functionality

Industry avg 6.91

4.8/10

Ease of use

Industry avg 7.03

4.8/10

Value for money

Industry avg 6.91

5/10

Customer Support

Industry avg 6.71

4.6/10

findrScore

compare

Chat

( 1 User Rating)

It’s the final recommendation from my side, and it’s a premium product with top-notch support and features The … Read full review

Pricing

Key features

Pros & Cons

Rating

Pricing Model:Subscription
Promotional Offer: View offers on similar solutions

view more pricing data

this item has no features mentioned!

3 Reasons to buy

Compared to others the price is reasonable
Best for Customer support
A contender in WordPress Chat Plugins

1 Reasons not to buy

Lack of features compared to other solution in this category

Features & Functionality

Industry avg 6.91

6/10

Ease of use

Industry avg 7.03

6/10

Value for money

Industry avg 6.91

7/10

Customer Support

Industry avg 6.71

8/10

findrScore

compare

$19

LiveChat

( 3 User Rating)

LiveChat was founded back in 2002 and now support over 24000 companies in 150 countries in daily support and sales … Read full review

Pricing

Key features

Pros & Cons

Rating

Starting From:$19 /
Pricing Model:Subscription
You have the option of monthly or annual billing
Promotional Offer: View offers on similar solutions

view more pricing data

Workflow

Visitors tracking

User, Role, and Access Management

+ 12 others

4 Reasons to buy

Best for No particluar area
A contender in WordPress Chat Plugins
Great features list

0 Reasons not to buy

Features & Functionality

Industry avg 6.91

6.6/10

Ease of use

Industry avg 7.03

6.4/10

Value for money

Industry avg 6.91

6.4/10

Customer Support

Industry avg 6.71

6.4/10

findrScore

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WordPress Chat Plugins Pricing Guide and Cost Comparison

The table below should help you gain an understanding of how the top voted solutions are priced. Click on the solution name to get read the full review and get the full list of features offered, user reviews, and product videos.

	Olark 93 FS Compare	SnapEngage 71 FS Compare	ClickDesk 53 FS Compare	Chat 55 FS Compare	LiveChat 46 FS Compare	Pure Chat 41 FS Compare	CometChat 33 FS Compare
Reviews
Starting Price					$19	$79	$49/Month
Value for money	10/10	6/10	5/10	7/10	6.4/10	8/10	6/10
Quality of features score	10/10	7/10	4.8/10	6/10	6.6/10	6/10	8/10
Usability and Intuitiveness	10/10	7/10	4.8/10	6/10	6.4/10	7/10	8/10
Vendor Support	10/10	8/10	4.6/10	8/10	6.4/10	6/10	4/10
Likelihood of recommending
The reason for leaving							cost
Pop-up Chat			Unrated		Unrated	Unrated	Unrated
Conversation Archiving			Unrated		Unrated	Unrated	Unrated
Visitors tracking			Unrated		Unrated	Unrated	Unrated
Reporting			Unrated		Unrated	Unrated
Notifications			Unrated		Unrated	Unrated
Customization			Unrated		Unrated
Chat ratings			Unrated		Unrated
Video Chat			Unrated				Unrated
CRM Integration			Unrated				Unrated
Response Automation					Unrated	Unrated

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(1 votes, average: 5.00 out of 5)
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Last Updated:21 Jan 2020

SoftwareFindr Radar

The SoftwareFindr Market Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for users looking at a WordPress Chat Plugin is 56 which we’ve used as a threshold to only show the top 10 solutions.

Why You Should Trust Us ?

Here at SoftwareFindr we are all about learning from the people who came before us. The recommendations presented are completely impartial, we can not control the data we are analyzing and the numbers don’t lie. If a product is lacking in a certain area chance are our algorithm will pick that up. And if a product shines in a particular category that will be presented also. Gone are the days where it’s one size fits all, our recommendations are advice and personalize down to geographical preferences.

In the last 12 months, we have a crunch 4566360089 data points in our system which paints a unique picture of each product from where they stand in the market, users sentiment and so on. All that is not without the of over 281040 user contribution rating and reviewing over 1859 products on our platform. That is the SoftwareFindr difference big data meets real user experiences

Adaptation by Geography

Country	Usage
United States	100%
India	0%
United Kingdom	0%
Australia	0%
Brazil	0%
Canada	0%
Germany	0%
France	0%
Italy	0%
Indonesia	0%
Pakistan	0%
Poland	0%
Bangladesh	0%
Spain	0%
Netherlands	0%

After analyzing our data gathered on our platform 7 Best WordPress Chat Plugins for Customer Support 2024 is popular in these countries United States

Current Users Recommendation Distributions

Compare PopularWordPress Chat Plugins

When evaluating WordPress Chat Plugins our users also give serious thoughts to these other solutions:-

Average FindrScore in this Category

33%
Lowest score
56%
Average score
93%
Highest score

Frequently Asked Questions

Q. What is the best free WordPress Chat Plugin?

Ans. 124556Our users have voted that ClickDesk is the preferred free WordPress Chat Plugin.

Q. Which is commonly used for Workflow ?

Ans.Over 41.03 % over users surveyed recommended Olark.

Q. How much does a WordPress Chat Plugin cost?

Ans. Looking at the data collected on our platform the average starting price is 21 USD billed per Month as a subscription.

Q. What is the best WordPress Chat Plugin with Workflow?

Ans. The results are in and over a 63 as cast their votes.

Q. What is the best WordPress Chat Plugin with Word Filtering?

Ans. The results are in and over a 63 as cast their votes.

Q. What is the best WordPress Chat Plugin with Visitors tracking?

Ans. The results are in and over a 63 as cast their votes.

Q. What is the WordPress Chat Plugin in India?

Ans. After analyzing the data from users in India, the result show that Chat is the popular choice locally.

Q. Which are the best WordPress Chat Plugin for a beginner?

Ans. The provider with the best score for ease of use is Olark.

Q. Does Olark or SnapEngage have Workflow?

Ans. None of the items have this feature.

Q. Does Olark or SnapEngage have Word Filtering?

Ans. None of the items have this feature.

Q. Does Olark or SnapEngage have Visitors tracking?

Ans. None of the items have this feature.

2 responses to “7 Best WordPress Chat Plugins for Customer Support 2024”

Rockson says:

at

Still not found the best plugin for live chat? Then will recommend Online live chat Plugin as I can confirm that it is the best. In terms technical support from the entire team to assist you. It is free and easy to operate.. Check it out. http://www.wp-chat.com
- Brian says:
  
  at
  
  Hi Rockson,
  
  Thanks for stopping by and for your recommendation. I’ve never heard of that plugin but will try it out and report back here.

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